Plain language note: We know legal documents can be heavy reading. We've written this Privacy Policy as clearly as we can so you actually understand what happens with your information when you play on Jili60. If anything is unclear, reach out — we're happy to explain.
1. Overview
This Privacy Policy explains how Jili60 ("we," "us," "our") collects, stores, processes, and protects the personal data of players and visitors who use the Jili60 platform at https://jili60.net. This policy applies to all interactions with our website, mobile interface, customer support channels, and any other services offered under the Jili60 brand.
By registering an account or using any part of the Jili60 platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree, please do not create an account or continue using our services.
Jili60 is committed to full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. We take our responsibilities as a personal information controller seriously, and we have put in place the technical and organisational measures required to keep your data safe.
2. Data We Collect
Jili60 only collects personal data that is necessary for operating the platform, complying with legal obligations, and providing you with the best possible gaming experience. Here is a breakdown of what we collect and when:
2.1 Information You Give Us Directly
- Full legal name and date of birth
- Email address and mobile phone number
- Residential address (for KYC verification)
- Government-issued ID details (for age and identity verification)
- Payment method details (e-wallet account names, bank account numbers, card details — processed securely through our payment partners)
- Any information submitted to our support team via chat, email, or phone
2.2 Data We Collect Automatically
- IP address and geolocation data
- Device type, operating system, and browser information
- Pages visited, time spent on pages, and click behaviour
- Login timestamps and session duration
- Betting history, game activity, and transaction records
2.3 Data From Third Parties
In limited cases, we may receive personal data about you from third-party sources, including:
- Payment processors (e.g., GCash, Maya, BDO, BPI) — for transaction verification
- Identity verification service providers — for KYC compliance
- Fraud prevention and anti-money laundering screening partners
We do not buy personal data from data brokers or marketing lists. Any third-party data we receive is used solely for account verification, fraud prevention, or legal compliance purposes.
3. How We Use Your Data
We use the personal data we collect for specific, clearly defined purposes. We do not use your data for anything beyond what is described here without your explicit consent.
| Purpose | Data Used |
|---|---|
| Account registration and management | Name, email, mobile number, date of birth |
| Age and identity verification (KYC) | Government ID, date of birth, address |
| Processing deposits and withdrawals | Payment method details, transaction history |
| Fraud detection and prevention | IP address, device data, betting patterns |
| Anti-money laundering (AML) compliance | Transaction records, identity data |
| Customer support | Contact details, support correspondence |
| Platform analytics and improvement | Anonymised usage and behaviour data |
| Promotional communications (with consent) | Email address, mobile number |
| Responsible gaming monitoring | Betting history, session data, self-exclusion records |
4. Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, Jili60 processes your personal data on the following legal bases:
- Contractual necessity: Processing your data is necessary to provide the services you've signed up for — account management, game access, deposit and withdrawal processing.
- Legal obligation: Certain data processing is required by law, including KYC verification, AML reporting, and age verification.
- Legitimate interests: We process data for fraud prevention, platform security, and responsible gaming monitoring where these interests do not override your rights.
- Consent: Where we send you marketing communications or use non-essential cookies, we do so only with your explicit consent, which you may withdraw at any time.
5. Data Sharing & Disclosure
Jili60 does not sell, rent, or trade your personal data to any third party for commercial purposes. We will never share your information with advertisers, data brokers, or unrelated businesses. Period.
However, there are limited circumstances where we may share your data with trusted third parties:
- Payment processors: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, InstaPay/PESONet partners, and Visa/Mastercard networks — only to the extent necessary to process your transactions.
- Identity verification providers: Third-party KYC services that help us verify your age and identity in compliance with regulations.
- Regulatory authorities: We may be legally required to share data with the appropriate Philippine government bodies, law enforcement agencies, or gaming regulators upon valid legal request.
- Fraud and AML screening: Specialised compliance service providers that help us detect and prevent financial crime.
- IT and hosting providers: Cloud infrastructure and cybersecurity partners that maintain and secure our platform — all bound by strict data processing agreements.
All third-party partners who handle your data on behalf of Jili60 are contractually bound to process it only for the specified purpose, to maintain appropriate security measures, and to handle it in compliance with applicable data protection laws.
6. Cookies & Tracking Technologies
Jili60 uses cookies and similar tracking technologies to make the platform work properly, to remember your preferences, and to understand how players use our site so we can improve it.
Types of Cookies We Use
- Strictly necessary cookies: Essential for the website to function — login sessions, security tokens, shopping cart functionality for deposits. These cannot be switched off.
- Functional cookies: Remember your preferences such as language settings and region. These improve your experience but are not strictly required.
- Analytics cookies: Help us understand how players navigate the site — which pages are most visited, how long sessions last, and where users drop off. We use this data in aggregate and anonymised form.
- Marketing cookies: Used only with your explicit consent. These allow us to show you relevant promotions based on your activity.
You can manage or withdraw your consent for non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect how some features of the Jili60 platform work.
7. Data Retention
Jili60 retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Here are our general retention guidelines:
- Active account data: Retained for the duration of your account and for a period after closure as required by law.
- Transaction records: Retained for a minimum of five (5) years in compliance with Philippine AML regulations.
- KYC / identity documents: Retained for the period required by applicable gaming and financial regulations, typically five (5) years from account closure.
- Support correspondence: Retained for up to three (3) years from the date of the last interaction.
- Marketing consent records: Retained until you withdraw consent, plus a reasonable period for record-keeping.
When data is no longer required, we securely delete or anonymise it so it can no longer be associated with you as an individual.
8. Data Security
Protecting your personal data is one of Jili60's top priorities. We invest continuously in security infrastructure to keep your information safe from unauthorised access, disclosure, alteration, or destruction.
Our security measures include:
- Industry-standard 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
- Encrypted storage of sensitive data including passwords (hashed) and payment information.
- Access controls limiting employee access to personal data on a strict need-to-know basis.
- Regular security audits and penetration testing by independent security professionals.
- Two-factor authentication (2FA) options for player accounts.
- Real-time monitoring for suspicious activity and automated fraud detection systems.
While we take every reasonable precaution, no system is completely immune to security risks. If you suspect that your Jili60 account has been compromised, please contact our support team immediately at support@jili60.net and change your password right away.
9. Your Data Rights
As a data subject under the Philippine Data Privacy Act of 2012, you have specific rights regarding your personal information held by Jili60. We take these rights seriously and will respond to all verified requests within the timeframes required by law.
Here are your rights and what they mean in practice:
Right to Access
Request a copy of the personal data we hold about you, including how it's being used and who it's been shared with.
Right to Rectification
Ask us to correct any inaccurate or incomplete personal information in your account. You can update basic details directly from your account settings.
Right to Erasure
Request deletion of your personal data where it's no longer necessary, subject to legal retention requirements we cannot override.
Right to Object
Object to processing based on legitimate interests, including profiling for direct marketing. You can opt out of marketing emails at any time.
Right to Data Portability
Request a structured, machine-readable copy of the personal data you've provided to Jili60, where technically feasible.
Right to Restriction
Ask us to restrict how we process your data while a complaint or correction request is being resolved.
To exercise any of these rights, contact our Data Privacy Officer at support@jili60.net. We will respond within fifteen (15) business days of receiving a verified request. We may need to verify your identity before processing your request.
10. Minors & Age Restrictions
Jili60 strictly prohibits registration or use of the platform by anyone under 21 years of age. We do not knowingly collect personal data from minors. If we discover that we have inadvertently collected data from an underage individual, we will delete that information immediately and close the associated account.
If you are a parent or guardian and believe your child has registered on Jili60 without your knowledge, please contact us immediately at support@jili60.net so we can take the appropriate action.
11. Third-Party Links & Services
The Jili60 platform may reference or link to third-party services such as payment gateways. Please note that once you leave our website to access a third-party service, Jili60's Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party services you use.
Jili60 is not responsible for the privacy practices or content of third-party websites or services. Our Privacy Policy governs only the data we collect and process directly through the Jili60 platform.
12. Changes to This Privacy Policy
Jili60 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or an on-platform notice.
We encourage you to review this page periodically. Your continued use of Jili60 following the publication of any changes constitutes your acceptance of the updated Privacy Policy.
Questions about a specific change? If any update to our Privacy Policy raises concerns, don't hesitate to contact us before continuing to use the platform. We're here to explain anything that isn't clear.
13. Contact Our Data Privacy Officer
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact our designated Data Privacy Officer (DPO) through the following channels:
- Email: support@jili60.net
- Subject Line: "Privacy Request – [Your Full Name]"
- Response Time: Within 15 business days for formal data privacy requests; within 24–48 hours for general privacy inquiries
- Support Hours: 24 hours a day, 7 days a week
You also have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Visit the NPC's official website for guidance on how to file a complaint.